Privacy Policy

Last Updated: December 2, 2025

At Harold Ragan CodeWorks, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haroldragan.com and interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form on our website
Subscribe to our newsletter or mailing list
Request a quote or consultation
Communicate with us via email or phone

The personal information we collect may include:

Name: First and last name
Email Address: For communication purposes
Phone Number: To contact you about your project
Project Information: Details about your project needs and timeline
Company Information: Business name and industry (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

Log Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring website
Cookies and Similar Technologies: We use cookies to enhance your experience, analyze site traffic, and understand where our visitors are coming from
Analytics Data: Information collected through Google Analytics and similar services about how you use our website

2. How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Inquiries: To answer your questions and provide information about our services
To Provide Services: To deliver the web development, app development, or consulting services you request
To Communicate: To send you project updates, service information, and respond to your requests
To Improve Our Website: To analyze how visitors use our site and improve user experience
To Market Our Services: To send promotional emails about our services (you can opt-out at any time)
To Comply with Legal Obligations: To fulfill legal requirements and respond to legal processes
To Prevent Fraud: To detect and prevent fraudulent activities and protect our business

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing services, including:

Email Services: Services like FormSpree, SendGrid, or similar for form submissions
Analytics Providers: Google Analytics and similar services to understand website traffic
Hosting Providers: Web hosting and infrastructure services
Advertising Platforms: Facebook, Google Ads, LinkedIn for remarketing and ad campaigns

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

Court orders or subpoenas
Government investigations
To protect our legal rights or the safety of others
To enforce our terms of service

Business Transfers

If Harold Ragan CodeWorks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website:

Types of Cookies We Use

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Advertising Cookies: Used for remarketing and measuring ad campaign effectiveness (Facebook Pixel, Google Ads)
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

View and delete cookies
Block third-party cookies
Block cookies from specific websites
Block all cookies

Note that blocking cookies may affect your experience on our website and limit certain functionality.

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

Social media platforms
Portfolio examples hosted elsewhere
Third-party tools and resources

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security updates and patches
Access controls and authentication
Regular backups

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

Contact Form Submissions: Retained for up to 2 years or until the inquiry is resolved
Client Project Data: Retained for the duration of the project and up to 3 years after completion for support purposes
Marketing Communications: Retained until you unsubscribe or request deletion
Analytics Data: Typically retained for 26 months (Google Analytics default)

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a machine-readable format

GDPR Rights (EU Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to restriction of processing
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (note: we do not sell personal information)
Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence. By using our website and services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date at the top
Sending an email notification for significant changes (if we have your email)

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Harold Ragan CodeWorks

Frankie Ragan
Web & App Developer

Email: Email Us
Phone: (870) 280-2810
Address: 121 N Main St STE B, Harrison, AR 72601

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CST

We will respond to all requests within 30 days.

This privacy policy is effective as of the date stated at the top of this page. By using our website, you acknowledge that you have read and understood this privacy policy.

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